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American Plumbing Company Satisfaction Guaranteed

December 23rd, 2011

About three months ago my brother stopped by my house to borrow a book. Fortunately I was not at home because he and his wife were able to smell gas before even entering the house. Lacking an acute sense of smell I brought a couple friends who immediately validated what my brother had told me. I called the gas company but the gentleman who responded was unable to pinpoint the source of the leak. After about a thirty minute examination of the house he decided the only course of action available was to disconnect the gas. I would need to get a plumber to test the pipes and locate and fix the leaks before the gas could be reconnected.

Obviously some time was required to save up the necessary funds. So following several months of cool mornings and cold showers I finally managed to scrape together enough money to have someone come look at the problem. Now before disclosing the resolution of my tale, I should offer a bit of criticism of our dear inspector here in Tyler, who recently mandated that all gas plumbing be tested at a pressure of ten pounds per square inch, (p.s.i.), a very high bar considering the gas companies only provide their product at four p.s.i. The increased pressure actually creates a real problem for owners of older homes like mine. The higher pressure can actually create more leaks than would otherwise exist. Of course it could mean more work for area plumbers and local inspectors, but I’m fairly sure the high standards are merely a means of increasing safety, and not a city make-work program… right?

All this being said; after briefly speaking with a number of area plumbers, I settled on a good company. The guys at American Plumbing Company did a great job for me. They climbed under my house, diagnosed the problems, removed some unnecessary plumbing under the house, and fixed some leaks that were very difficult to reach. They did all this while I was on a tight budget, helping me keep track of the money I spent on labor and materials. Most importantly, they were honest, keeping me informed of everything they had done, and advising me on what they needed to do. At the end of a long day the pipes were fixed and I enjoyed the first hot shower I’d had at home in weeks.

For more information on American Plumbing Co. call their office at (903)592-5508. Customer satisfaction is guaranteed.

Related websites related to gas leak repair: Heating Repair in Tyler TX

 

Walmarts in Tyler

January 12th, 2010

While I’m not sure Tyler warrants them, we now have three Wal-Mart Supercenters in town. The idea of one stop discount shopping is a fine idea. I’m a firm believer in free enterprise capitalism. So if I’m critical of the store it’s not about politics. It is about the quality of the product and care given by the employees to address customer needs as well as maintain the store.

The South Broadway and the Troup locations are pretty nice stores. Although they are not the Wal-Mart’s I usually shop, I find that they are orderly and the employees are generally fairly knowledgeable. I have heard the retail giant often poked fun at for its greeters. Not unlike walking into church there is usually someone there to welcome and if necessary point the customer in the direction of what he or she is looking for. This is not something I require in a department store but it is nice. The employees at these locals are mostly neat in appearance, and reflect positively on their perspective stores.

This is not my impression of the highway 64 location. Upon entering the store the customer is “greeted” by an employee who stands and listlessly stares in the direction those entering the building. The store’s appearance is another problem. It is generally disorganized, and what is more, the employees usually know very little about the products they sell. On more than one occasion, I’ve had workers tell me they were unable to find what I was looking for and simply leave me to search the aisle on my own. And then there are the customers themselves… I guess I’ve just never experienced the joy that loitering in a department store can bring.

As a rule, I like Wal-Mart’s low prices and their community involvement. The company is a good company, but some of the local outlets need some serious quality control. In comparison with other companies like Target who’s stores are always neat and the employees are always attractive, Wal-Mart has its work cut out for it. For those who have a choice of Supercenters I would shy away from the 64 location. Better yet, try shopping on line at www.walmart.com.