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Joe’s Promise

October 20th, 2010

It was a few years ago that we first started to eat at the small Italian restaurant in Tyler TX, Joe’s Italian Grill. We liked the pasta, pizzas, and prices. When I was in high school a big group of us went to Joe’s Italian Grill. One person from our group wanted to order a salad and asked if they had Thousand Island salad dressing, because they did not he asked to the manager, and the waitress said that Joe, himself, was there. He came out and talked to him.

When person told him that he would love to see Joe’s restaurant offer Thousand Island, and if they did he would recommend the restaurant and would give them a lot of his business. Joe promised him that the next time he came to the restaurant he would be able to order his salad the way he wanted it. People through out the restaurant cheered and clapped for the owner. A couple weeks passed and we revisited, when someone once again ordered a salad with Thousand Island, I was surprised that they did not offer the salad dressing.

Even months later, they did not offer the dressing. Having the salad dressing was not the issue in this situation. If an owner promises his costumers to their faces and shake their hands they should keep to their word. Because of the broken promise people did not return to the restaurant.

                Recently Joe’s Italian Grill opened a second restaurant just across the road. I do not really understand how they have two restaurants since every time I have gone to the original one there was hardly anyone there. I do like the food at Joe’s grill. I like how you can make your table private by letting down a curtain to exclude you from the rest of the restaurant. The shrimp tortellini is one of Joe’s best dishes, and one of the best tortellini dishes I have ever had.

               I do understand why people hold this strange grudge towards Joe’s Italian Grill. If you are not going to keep your promises than do not make a guarantee that you can not keep. I will keep eating there because of the great food and I never felt like they did wrong towards me.

Olive Garden in Tyler Texas

March 24th, 2010

The Olive Garden is a chain of restaurants serving Italian style food. It is more upmarket than other American Italian eateries in Tyler and the prices reflect this, but the quality of food and service are superior to say – Carinos or Little Italy.

The Olive Garden is quite large and has several rooms and corners. The central bar area is light and airy with little round tables and quiet music playing – perfect for a daytime lunch or evening drinks. In the other areas there are tables which can seat larger parties. Some of the booths are very cozy with low level lighting. I really like the use of lighting in the Olive Garden in Tyler. It is also spotlessly clean with nice décor including healthy real plants and bottles of Italian wine on display.

We went with our family one Sunday lunchtime. It was busy, but not noisy and although it was nearly full, it didn’t appear crowded. We were greeted and seated rapidly at a table by the window. Our server instantly appeared bringing us menus and drinks, and offered us salad and bread. The salad came in a huge glass bowl and 4 Italian style pottery side plates. The bread sticks were warm and fresh – more like rolls than ‘sticks’ as we would know them in Europe. The salad and bread are included with the price of the meal but you can pay extra for a dipping sauce for the bread if you want, or choose from many of the different appetizers.

The menu is clear and there is an additional picture menu of the ‘special dishes’ The problem is, as my husband, commented, that the dishes never look as good in real life as they do on the pictures! A children’s menu occupied our kids with coloring and puzzles. There are 7 meal choices for the under 12 which include grilled cheese and macaroni but also mini grown up meals like fetticine and ravioli. My daughter had filled ravioli which was undoubtedly made from fresh pasta. I was impressed to see that broccoli featured on a kid’s menu in Texas. My son had chicken and broccoli and it was really nicely cooked – not mushy! Meals were $5.99 and included a drink which could be juice or milk, instead of the usual fountain drinks.

On the main menu the entrees are divided into meat, fish and … There are healthy options available – look for the picture of the Olive leaf to find low fat choices.

The desserts are extremely tempting. We chose a Tiramisu and heavenly chocolate mousse cake. The kids had huge bowls of the best chocolate ice-cream I have tasted. Sadly the cream topping was synthetic. It seemed odd to me that the chefs would cut corners in this way when everything else was fresh and authentic.

Finally, the wine list is impressive. The house Chianti comes highly recommended.

I would say that eating at the Olive Garden was a pleasant surprise. For a chain of American restaurants, it has a nice atmosphere and the food is good. I think it would be a great venue for a party or a family get together.

Residence Inn by Marriott – Tyler

January 24th, 2010

Residence Inn by Marriott is located at 3303 Troup Highway, Tyler, Texas. This location is within easy distance of several good eating places and there is a Bank of America across the street if you are in need of cash during your stay. The hotel is in town but when you go in your room for the night, it is amazing just how quite it is inside.

A few years ago, our family had an occasion to use this Tyler hotel. There were two couples to stay in the suite. It had an upstairs with a queen bed and bathroom …then the bottom floor had a fold down bed, bathroom, living room and a fully stocked kitchen with dishes, silverware, glasses and cooking utensils. We were able to keep the costs down…by cooking ordinary meals and still getting to vacation. The price, when compared to other hotels in Tyler, was agreeable with our pocketbook.

The rooms were very clean and nice sized to add others to the eating experience. We had 5 other people join us for a meal and everyone was comfortable while we ate and visited.

If you are looking to stay in a hotel, and there is a need to have a place to keep food and fix inexpensive meals for your party…consider the Residence Inn by Marriott. I know you will be pleased with your experience.

The Worst Of The Buffets

November 17th, 2009

A couple of months ago I wrote a piece entitled “The best of the buffets.” It was primarily a response to my students who love Tyler’s buffet restaurants and couldn’t conceive of why I generally dislike them. In the interest of full discloser I made a list of the establishments I actually liked and why. Well, forgive the hubris but I thought it might be fun to make a short list of the buffets I personally consider some of the worst in town. The following are in descending order.

China King

When China King first opened it was trumpeted as the best Chinese buffet in the city of Tyler. As buffets go it may have been… But it didn’t last. China King has the largest selection of food, but the quality is poor to say the least. The dishes tend to sit far too long under the lamps and still manage to taste dry and lukewarm.

I must confess however, that my dislike of China King isn’t only about the food. It’s also the lack of atmosphere. (I realize this may reflect an unrealistic expectation for a buffet). The store seems run down and sloppy. The staff is more concerned with moving customers in and out quickly in order to make room for the next herd. Strangely, the straw that broke the camel’s back for me came when I visited the men’s room shortly before eating. While there I was treated to an obscene series of messages carved into the stall door. Now, I understand that this has little to do with the food the restaurant serves, but I don’t enjoy feeling like I’m eating at the local truck stop. When taking in the whole package, that visit to the mis-named “King” had the effect of making me feel vaguely cheap and ashamed. My conscience was inexplicably heavy. I decided then and there, to set my sights on more seemly establishments. The next time someone suggests having lunch at a Chinese buffet, don’t be degraded, try to steer them toward Chine Café. It’s a far better restaurant on every level.

Cici’s Pizza

I would love to give Cici’s the lowest rank, among these restaurants but unfortunately that dishonor is reserved for another establishment. I rarely miss an opportunity to take a shot at Cici’s Pizza. In fact I’ve stated on numerous occasions that I prefer Totino’s frozen pizza to that particular buffet. Why? Because I find the crust doughy, and the toppings cheap, (and by cheap I do not mean inexpensive).

The store’s ads constantly promise that the customer can eat at the buffet for under five dollars. I’ll pass on the “you get what you pay for,” reminder, and say simply that the last time I ate at Cici’s (quite against my will I assure you) I paid over seven for my meal. The selection was not what I was promised either. What I did find failed to satisfy even my two year old son, who prefers pizza to nearly every other food I can provide.

This brings me to the old issue of atmosphere. Let me just say that I’m still getting my hearing back. The doctors assure me that I should eventually be able to enjoy music and the arts again, but it will take time. Ok all sarcasm aside, I find it difficult to enjoy a meal when I need a bull horn to make myself heard across the table… Oops sarcasm again, sorry. As a kids restaurant, Cici’s does offer entertainment in the arcade but then so does Ken’s and the food is better. Even better yet, take them to Double Dave’s for some real pizza, and watch the game with them while you’re there. That’s how memories are made.

Ryan’s

If my reader has been placed on an all starch, all grease diet for any reason; Ryan’s is the establishment for you. Likewise if you prefer your steak tough and well done this could be your buffet of choice. Personally I’ve never had a hankering for restaurant style macaroni and cheese, so I don’t frequent Ryan’s. Honestly, it’s been a couple of years since I visited the store but there’s a reason for that, namely the quality of the food is definitely poor. My last visit was followed immediately by a dose of Tums and a counseling session with my priest. Alright so I’m exaggerating again but seriously, I do know people who people who actually enjoy Ryan’s, just not many. I will say this for the restaurant, the atmosphere is definitely quieter (and this is not due solely to lack of patronage). Next to the above businesses, Ryan’s is tranquil.

So there are my choices for the worst of Tyler’s buffets. There may be others that deserve to make the list but it’s now after midnight and I need some sleep. For those readers who find my criticisms harsh, put them to the test. China King is located in the French Quarter, Cici’s has two locations to choose from, one on the West Loop next to Atwood’s, the other on the South Loop next to Albertson’s, and Ryan’s can be found on South Broadway next to Olive Garden. But whatever you do just don’t say I didn’t warn you.

The Best Of The Buffets

September 18th, 2009

In past columns I’ve made no secret of the fact that I generally find the quality of buffet food a sacrifice to quantity. I’m certainly no foodie, and I may be a bit of a snob I admit, but my past experiences with these establishments have left me with an urgent desire to visit with my priest, as though I had committed some de-humanizing sin.

Unfortunately, most buffets serve what they consider ethnic food. I apologize to my students who absolutely love them but, it is impossible to have an authentic experience with cultural foods while eating at a buffet.

In spite of my views on buffets as expressed above, I do, on rare occasions visit them, I’m just selective about it; so here are the few that I actually like and why. Bye the way, there may possibly be another all you can eat restaurant that I like, but for the life of me I can’t think of any.

Double Dave’s

Although it’s not a round the clock buffet, (it runs about twelve to one) I’m including this bistro because the quality of pizza is among the highest in town. (I would probably put DD’s second to Bruno’s.) When it comes to pizza buffets, the pizza on the bar never seems to measure up to the pizza the customer receives when he special orders it. This is not true at Dave’s. The food is actually the same, and the all around flavor and freshness is clearly far superior to the other pizza joints in town. Also don’t forget about their fabulous pizza rolls. The environment includes several large screen televisions so patrons can enjoy whatever sporting event is going on at the time. I highly recommend this buffet. I give it a four out of five.

China Café

No Chinese buffet is going to be as good as fresh food. But if your crunched for time or determined to visit an all you can eat restaurant, I would suggest this one. The turn around on the dishes seems pretty good. Depending on the time of your visit, the food doesn’t sit under the lamps as long as some buffets, so it tends to be fresher. I don’t care for C.C.’s sushi, as it tastes sort of manufactured to me, (not that I’m an expert on sushi). I generally get takeout when I visit China Café; their hot and sour soup is worth the trip by itself. Overall I give China Café a three and a half out of five.

Ken’s Pizza

I include Ken’s more for nostalgic reasons than anything else. I like Ken’s because I remember going there as a kid on the first day of summer to eat lots of pizza and play video games. The food is decent, but I wouldn’t call it great. When put up against someplace like Cici’s however, Ken’s looks like four star dinning. The pizza sometimes sits on the bar a little long but overall it is passable. When grading Kens, I give it a three out of five.

If you’re a devotee of Tyler’s all you can eat establishments I won’t try to dissuade you from what you love. But at least consider the above restaurant establishments and try choosing a better buffet. Happy eating!