Ashley Furniture Homestore

5007 Old Bullard Road
Tyler
75703
903 593 4161

Ashley Furniture sells furniture for the living room, bedroom, dining room and office, plus home accents such as rugs, lamps and some soft furnishings. They have a mixture of contemporary and traditional designs, some rustic styles and also furniture especially for kid’s rooms.

When we bought our new house we needed lots of furniture. We wanted something low cost, contemporary and yet something that would last a good few years and withstand abuse from kids! We looked and looked and in the end, kept coming back to Ashley Furniture.

Ashley Furniture Homestore

Ashley furniture in Tyler is the number one selling brand for furniture in the US. They are able to offer great value for money as their enterprise is enormous – they have their own designers, warehouses and even fleet of trucks for transport so they can keep costs low. The negative side of this is that you know when you buy from Ashley that thousands of other families have the same furnishings as you and that you are not in any way innovative in your interior décor.

On our visits to Ashley in Tyler we were jumped upon as soon as we opened the door by enthusiastic salesmen. I’m not sure if they get commission but there must be something that motivates them to be extra attentive to their customers! Luckily we struck up an easy rapport with one of the salesmen and asked for him by name on subsequent visits. He was, it has to be said, very helpful and knew his stuff about the Ashley stock. He did his best to get us the best deal and negotiated within his limitations to get us a discount and reduced cost shipping as we were buying more than just one item. The kids loved being offered a drink and a freshly baked cookie and were happy watching a cartoon sitting on a comfy sofa whilst we looked at the furniture all around them.

One thing I hate about Ashley is that there are no catalogues or swatch samples available. I was desperately trying to match colors for curtains to match the sofa we had ordered but there was no help available. There is also absolutely nothing custom, you just have to take what they sell as it is, no changes or additions to sets etc. There is no chance of an extra leaf for a table and so on.

You are also stuck if you want something that isn’t in fashion at the time – originally I had this notion that I wanted a blue couch but there were none in their inventory. However there were plenty in creams, fawns browns and reds – I just had to alter my taste to suit the current fashion! The website is really not very well designed either, it is almost impossible to get a good look at the furniture online and no prices are listed as they vary from state to state.

The furniture itself is – on the whole, good quality. Certainly our Durapella suite has withstood a lot of serious wear (and even a small child’s puking incident!) It really does clean up as easily as we were promised. We had a minor issue with the kitchen table but someone was sent very quickly to fix the problem and he was most apologetic. I must say, Ashley’s after sale customer service was very good.