Austin Bank
5515 Old Bullard Rd.
Tyler, TX 75703
Ph: 903-561-5400
Fx: 903-561-9962
There are 5 Austin banks in Tyler – I use the SW loop 323 branch for personal banking.
They are open from 9am until 4.30pm Monday to Friday if you need to go into the bank and you can use the drive-in service from 7.30am until 6pm and from 8am until 12 noon on Saturdays. This is really convenient if you keep normal working hours and still need to use your bank before or after work. I love the drive-thru service as I don’t have to get my kids out of the car which means a quicker visit and less hassle for everyone!
Austin bank is very much a family centered local bank with 28 branches all located in East Texas. We love it because the service is so personal – it is nice to deal with someone who knows you and even remembers your kid’s names! The staff are really friendly, efficient and accommodating.
We chose Austin bank 3 years ago because we wanted a local bank account which also offered free online banking and online statements as we hate the paper that piles up and the waste of resources that it causes. (Also it is great to see instant changes to our finances on the computer).
It is also useful to be able to make changes to our account balance by phone. Austin bank offers a free bill pay service too. We have an ATM card and debit card which have always worked well and we have never had any problems with fraud.
I highly recommend Austin bank – their commitment to customer service and efficiency make it a delight to be a customer with them.