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Wendy’s Headache

 

Fast food is good for one thing, fast cheap food for the person on the go. You think that it would be very important to be accurate filling a costumer’s full order. Rarely has Wendy’s  in Tyler Texas gotten my order right with out me having to go into the store to correct their mistakes. Even if you clearly state your simple order, they still seem to not understand.

One day I went out to eat with my dad to Wendy’s as I walked up to the counter I asked a simple question, “what dressing do you have for your salads?” The question was simple enough but it was even more simple since the young man had the list of dressings right in front of him. He stumbled through every word. Not to critisize the young man but I have never heard of a dressing called “veng…van…whatever that is”. If an employee cannot read the menu leave them to flip the patties.

One of the best things about Wendy’s is the famous frosty. Being such a popular menu item you would think that it would be available, at the Lindale Wendy’s (right off the interstate) seems like it’s ice cream machine is always out of order. But this little issue is just one of the many things wrong with this fast food store. The employees are extremely rude. More accounts than one have I been gripped at because they did not get my order right. I have worked at places that I did not want to work, and dreaded going to work as much as the next guy, but you smile and be polite, and don’t take your issues out on costumers.

I have found that every once in awhile you can get something that tastes somewhat like food at Wendy’s. I despise the service and attitude at this fast food chain its ridiculous! I know each store should be different with a different attitude, but some how it’s the over-all attitude of the food chain.

If you are trying to get your food and go on your way, I would skip Wendy’s. If you want what you ordered without headache and without having to go into the store to correct their mistakes about three different times, Wendy’s is not your restaurant.

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One Response to “Wendy’s Headache”

  1. Mom says:

    I disagree. Wendy's is probably my second favorite fast food restaurant. Chick-fil-a is my favorite. Wendy's in Tyler on HWY 64, Front St, and on the Loop are all good. The food is way better than Burger King, McDonalds, Taco Bell, and many other fast food places in Tyler. The service is prompt and I don't think they ever got my order wrong. They have the best fast food salads and a good dollar menu. I have noticed that some of the employees are slow mentally but none of them have been rude to me. I think it is good that Wendy's has hired the employees it has. It has given them a job and a chance to do something with their lives as opposed to not finding a job at all and living off disability checks or their parents. As far as the frosty machine being out of order, I have experienced this before and they need to be more on top of it. The machine is usually not out of order but simply empty and needs to be refilled. I decided to just wait for them to fill it and it to get cold. In the meantime I ate my lunch. A frosty is like a dessert anyway. I would recommend Wendy's if you are in the mood for good tasting fast food.

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